FAQ

Q1 Are you a factory or trading comoany?

We are an OEM ODM factory located in 310,No.12 Tongfuyu Industrial Park,Heping Community,Fuhai Street,Bao'an District,Shenzhen,518126, China.Welcome to us.

Q2 How to place an order?

A. Contact us by email or whatsapp to inform us about your requirements and product application.

B. We offer price according to your specific needs

C. Customer agrees to offer and makes payment

Q3 How about the shipping method?

DHL/UPS/TNT/Fedex and other air freight and sea freight are all workable. In a word, we could make any deliveries you wanted.

Q4 What is the typical production lead time?

Small Orders(1–10 Units)

7–10 Days

Suitable for sample evaluation, office use, meeting rooms, and small-scale deployments.

Project Orders(10–100 Units)

10–15 Days

Suitable for schools, examination centers, offices, and multi-room installations.

Bulk Orders(100–500 Units)

15–25 Days

Designed for distributor procurement and large-scale deployment projects.

OEM & Custom Orders(500+ Units)

25–40 Days

Supports custom frequency bands, private labeling, custom packaging, and project-specific configurations.

Q5 Will the device still work near strong base stations or high-signal areas?

Yes. In high-interference environments such as urban buildings, schools, or facilities near cellular towers, ordinary devices often suffer from weak coverage control and unstable performance. Our signal scrambler are designed with high-power RF modules and optimized antennas to maintain stable wireless control even under strong external signals.

Q6 What if I receive a defective product?

Our strict quality control ensures 100 percent passing rate. But it can be damaged. Please share photos or videos of defective products and let us know what went wrong. We will pay the appropriate compensation or send you new electronic parts or products.